Terms and Conditions

Purchasing

Shopping at xtremelights.co.uk 
is simple and the whole process can be done in 4 easy steps:
  1. Customer chooses products, adds the to his shopping cart, chooses payment and delivery details and finally places an order. In return, customer receives an e-mail which I a confirmation of placing the orde.
  2. Customer receives an e-mail informing him that his order is ready to dispatch
  3. Costumer receives an e-mail informing him that his order has been dispatched
  4. Customer receives the shipment
Customer is entitled to cancelling the order BEFORE it is dispatched.

xtremelights.co.uk always include receipt of the goods purchased or VAT invoice. All retail orders are inclusive of all sales taxes(VAT).

In the unlikely event that xtremelights.co.uk
is unable to complete customer’s order, customer is contacted by our office and informed about potential delay / lack of ordered product and is entitled to cancel the order cost free.
 
Returns

Consumers are entitled to return the products they purchased (cost free) if the product doesn’t match the description or the product is damaged. Please contact us before shipping the fault product back

Consumers also have a 'cooling-off period' of 10 working days in which they can cancel the contract without penalty. The period commences on the date of receipt of the goods. If you wish to cancel your order you must return the goods to xtremelights.co.uk
at your cost

Warranty
 
Xtremelights.co.uk provides warranty for purchased products only if such warranty is issued by manufacturer.

If the product purchased at xtremelights.co.uk
develops a fault during the warranty period, please returning it to the local branch of manufacturing company Is the quickest way to get a replacement. Products can also be shipped to xtremelights.co.uk (after contacting us).

Product warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by producer, failure to follow the producer'sinstructions, or any alteration or repair carried out without the producer's approval.
 

Privacy Policy

The only information that xtremelights.co.uk
collect is as follows:

  • Name
  • Adress
  • E-mail
  • Telephone number
  • Order details.

We DO NOT receive any credit card information that you enter into the secure online payment systems and as such we keep no records of such information. Your details are used purely for order processing and delivery.
At any time consumer is entitled to view the information collected by
xtremelights.co.uk concerning him/her and demand to remove it from our database. Please contact us if you want to view information we have collected about You.


Delivery Details

Products ordered by clients are usually shipped within 48 hours after placing the order.

Products are shipped by regular postal services or courier services (DPD). Delivery costs depend on delivery option chosen by clients. Estimated delivery time for Clients inside the EU is 3-14 days
Xtremelights.co.uk provides its clients with tracking number for the dispatched package, if requested

Delivery costs depend on area of delivery (DPD - courier services)

Note: Following prices apply only to orders up to 30kg
AREA COUNTRIES DELIVERY COST
UK United Kingdom of Great Britain and Northern Ireland 13£
Ireland Republic of Ireland 17£
Area 1 Austria, Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Latvia, Lithuania, Luxemburg, Netherlands, Slovakia, 13£
Area 2 Bulgaria, Finland, Greece, Portugal, Romania, Spain, Slovenia 20£

For delivery to countries not mentioned above, please contact us

Delivery cost with regular postal  services is 20
£ and is available for all orders up to 3kg and with delivery destination in Europe (including Russian Federation, Israel and Cyrpus)

Payment Details

Consumers can choose between provided payment methods
Orders placed with online payments are prepared to be dispatched immediately after placing the order
Order placed with standard bank transfer are prepared to be shipped after being booked on our account

Xtreme lights limited

Morley, West Yorkshire

Company Number: 08176216

All terms & conditions presented here are in full compliance with EU and national laws and regulations on e-commerce.